Effective 17 August 2026 · Version v2026.08.17
These Terms are the agreement between you and Red Heroz Corp when you buy a course, hold a Learning Center account, or otherwise use our sites. They set out what you get, what you may do with it, and what happens if something goes wrong.
1. Who we are and what these terms cover
Red Heroz Corp is a Texas corporation, at 5900 Balcones Dr, Suite 100, Austin, TX 78731. We trade under our registered name, so the business you see on the site and the party you contract with are the same. In these Terms, "we", "us" and "our" mean Red Heroz Corp, and "you" means the person using our sites or buying from us.
Some of the writing on our sites and inside our courses appears under a pen name. The pen name is an authorship credit only. The seller, the contracting party and the entity responsible under these Terms is Red Heroz Corp.
These Terms cover:
- redheroz.com — the public site: blog posts, the about and contact pages, the store pages, and the course pages.
- learn.redheroz.com — the Learning Center, where student accounts live and where course video, audio, quizzes, downloads and certificates are delivered.
- Everything we sell through those sites, including the online course The Unshakeable Mind and, when it becomes available to buy, physical merchandise such as the Red Heroz Tee.
We call all of that "the Service".
Other documents sit alongside these Terms and are part of your agreement with us: the Privacy Policy, the Refund Policy, the Disclaimer, the Consumer Health Data Privacy Notice and our Accessibility Statement.
2. Acceptance
You accept these Terms when you do either of these things:
- On the product or course page, you tick the box confirming you have read and agree to these Terms and the Refund Policy, and then continue to checkout; or
- You create a Learning Center account at learn.redheroz.com, or sign in to one.
The box is not pre-ticked. If you do not tick it, the Buy button does not send you to checkout and no agreement is formed. Simply reading a page on redheroz.com does not form an agreement with us.
The version of these Terms in effect when you bought a course continues to govern that course, except for changes we are required to make by law. We may change these Terms for future purchases and for general use of our sites, but we do not get to rewrite the deal you already paid for. This matters most for what "lifetime access" means in clause 7 — that promise is fixed at the version you bought under.
Each version carries a version number and an effective date at the top of this page.
3. Eligibility
You must be 18 or older to buy from us or to hold a Learning Center account. Accounts are for one person: the person who bought the course, using it for their own learning. Do not create an account for someone else, and do not let anyone else use yours.
4. Where we operate
Red Heroz Corp is based in the United States.
- Our products are offered to, and priced for, customers in the United States.
- All prices are stated and charged in US dollars (USD).
- We do not direct our products or our marketing to individuals in the European Economic Area or the United Kingdom. Our sites are in English only and we run no advertising aimed at those regions.
- Physical goods ship only within the United States and Canada. Checkout will not accept a shipping address outside those two countries.
- The course has no country restriction at checkout, subject to clause 14 (export and sanctions).
If you buy from outside the United States, you do so on your own initiative, and clause 19 protects any consumer rights you have at home that cannot be signed away.
5. Orders, prices and tax
Prices are shown on the product page in US dollars (USD) and that is the currency you are charged in. Your bank may apply its own conversion or foreign-transaction fee; that is between you and your bank.
Prices are exclusive of any sales, use, VAT, GST or similar transaction tax, and we do not currently add such a tax at checkout. If we become required to collect one, it will be calculated and shown to you before you pay.
Payment is handled by Stripe, Inc. through Stripe Checkout. When you click to buy, you are taken to checkout.stripe.com to enter your card details. We never see, receive or store your card number. We receive from Stripe only what we need to fulfil the order: your email address, the amount, the currency, whether the payment succeeded, Stripe's identifiers for the session and payment, and — for physical goods — the shipping address you gave Stripe. What we then do with that is described in the Privacy Policy.
If you see a charge you do not recognise, email hello@redheroz.com before contacting your bank — it is faster, and a chargeback ends course access under clause 7.
An order is accepted when we send your confirmation or course invite email. If we cannot fulfil an order — for example a pricing error, a payment we cannot verify, or stock we do not have — we will tell you and refund you in full.
6. The licence you get
When you buy a course, we grant you a personal, non-exclusive, non-transferable licence — revocable only on the grounds in clause 8 — to access and use that course and its materials for your own personal, non-commercial learning.
That licence does not include the following, and you agree not to do any of them:
- Share your login, password or access link with anyone else, or let anyone else use your account.
- Resell, rent, sublicense, publish, distribute or otherwise pass the course or its materials to anyone else, paid or free.
- Download, rip, screen-record, capture or re-host the course video or audio, or circumvent the signed links we use to deliver it.
- Use the course materials to create, market or teach a competing course, workshop or programme.
- Show the course to a group, perform it publicly, or use it for classroom, workplace or team training without a written licence from us.
- Remove, obscure or alter any copyright, credit or other notice in the materials.
The downloadable capstone plan and your completion certificate are yours to keep and to use personally — the restrictions above on redistribution and commercial use still apply to them.
No rights are granted by implication, estoppel or otherwise except as expressly set out in these Terms.
7. What "lifetime access" means
We advertise The Unshakeable Mind as "One price. Lifetime access." Here is exactly what that means, so there is no doubt later.
"Lifetime" means the life of the course, not your lifetime. For as long as we publish The Unshakeable Mind, your access continues, at no further charge. There is no subscription, no renewal, and no expiry date on your enrolment.
Because "the life of the course" is a phrase we control, we bind ourselves to two commitments:
- Minimum period: we will keep the course available to you for at least 36 months from the date of your purchase. That is a commitment, not an estimate.
- Wind-down: if we ever retire the course, we will give you at least 60 days' notice by email to the address on your account, and we will make downloadable copies of the core materials available to you during that notice period, so that what you bought is not simply switched off. The restriction on downloading in clause 6 does not apply to copies we provide to you that way.
Your access ends before then only in these situations:
- You take a refund. Refunds and access go together — see the Refund Policy.
- A chargeback or payment reversal succeeds on your order.
- We end your access on one of the limited grounds listed in clause 8, on the notice described there.
- We retire the course, on the wind-down terms above.
- You ask us to delete your Learning Center account or your personal information, or you withdraw consent to our holding the records that run the course. We will tell you this is the consequence before we act. See the Privacy Policy and the Consumer Health Data Privacy Notice.
We may update, re-record, reorganise or improve the course over time. Improvements are included at no extra cost. We may also add separate new products, which are separate purchases.
8. Learning Center accounts
After you buy a course we send an invite email to the address you used at checkout, and you set your own password when you accept it. Keep that password to yourself and keep it secure. Tell us at hello@redheroz.com if you think someone else has used your account.
We may suspend or end your access only on one of these grounds:
- Material breach of the licence in clause 6 or the acceptable use rules in clause 9.
- Sharing your credentials, or a pattern of use that clearly indicates account sharing.
- Redistributing, re-hosting or reselling course content.
- A chargeback or payment reversal on your order.
- Fraud, or a payment we cannot verify.
- Use of the Service that is unlawful, or that harms other students or our systems.
- A wind-down of the course under clause 7, on the notice described there.
We will not end your access outside those grounds. We will tell you by email to the address on your account, and — except where the conduct is ongoing and damaging, or where the law requires immediate action — we will describe the problem and give you a chance to fix it first.
On termination: if you are still inside the 30-day guarantee window, you can have a refund regardless of the reason for termination — just email us. After that window, we do not refund where we ended access for a wilful breach of these Terms.
9. Acceptable use
When you use any part of the Service, you agree not to:
- Use it for anything unlawful, or to help anyone else do something unlawful.
- Attempt to breach, test or circumvent our security, or access any account, server or data that is not yours.
- Scrape, crawl, harvest or make automated or bulk requests to our sites, or use the Service in a way that places an unreasonable load on it.
- Reverse engineer, decompile or attempt to derive the source code or delivery mechanism of the Service, except where the law expressly permits it.
- Interfere with or disrupt the Service, including by flooding, denial-of-service or similar activity.
- Impersonate any person, or misrepresent your affiliation with any person or organisation.
- Upload or transmit malware, or anything designed to damage or gain unauthorised access to a system.
10. Refunds
The Unshakeable Mind carries a 30-day, no-questions guarantee: email hello@redheroz.com within 30 days of your purchase and we refund every dollar. You do not need a reason, and there is nothing you can do inside the course that costs you the refund. When we refund you, your access to the course ends.
The Refund Policy is the governing document for refunds, including for physical goods, and it controls if anything here is less generous.
11. Our content and third-party material
Except for third-party material quoted or referenced under applicable law, the text, images, video, audio, quizzes, downloads, design and code that make up our sites and courses are owned by Red Heroz Corp or licensed to it. "Red Heroz" and "The Unshakeable Mind" are our trade marks.
Third-party material
Our teaching quotes and discusses the work of others — Marcus Aurelius's Meditations, from a public-domain English translation, and Paulo Coelho's The Alchemist, from which we quote short passages that remain the property of their rights holders. We use them for commentary, criticism and teaching, and we credit them.
Red Heroz Corp is not affiliated with, endorsed by, sponsored by or authorised by Paulo Coelho, or by any publisher or translator of any work we quote or discuss. References to their works are for commentary, criticism and teaching only.
If you believe material on our sites infringes your rights, email hello@redheroz.com with enough detail to identify the material and your claim, and we will look into it.
12. Your content
We do not currently host user-submitted content. There is no forum, no comment section and no student upload feature.
If we ever add one, this is the deal: anything you submit stays yours, and you give us a non-exclusive, worldwide, royalty-free licence to host, store, display and reproduce it only so far as we need to in order to operate the Service and provide it back to you. You confirm you have the right to submit it. We can remove anything that breaks these Terms or the law.
13. What this is not
The Unshakeable Mind is practical philosophy and education. It is practical and secular, and it guarantees no outcomes. It is not therapy, counselling, medical care, psychiatric care, legal advice or financial advice.
The course is pre-recorded and identical for every student. We do not assess, diagnose or treat any individual, and we do not tailor the course to any individual's circumstances.
Nothing on our sites, in the course, or in an email exchange with us creates a doctor-patient, therapist-client, coach-client or other professional relationship between you and us. If you are in crisis or need care, please contact a qualified professional or your local emergency service. See the Disclaimer for the fuller statement.
14. Export and sanctions
By buying from us or holding an account, you confirm that:
- You are not located in, and are not a national of or ordinarily resident in, a country or territory subject to comprehensive US sanctions or embargo.
- You are not on any US restricted-party list, including the US Treasury's Specially Designated Nationals list or the US Commerce Department's Denied Persons or Entity lists, and you are not owned or controlled by anyone who is.
- You will not access, use or export the course from such a country or territory, or on behalf of such a person.
If any of that stops being true, tell us and stop using the Service.
15. Disclaimer of warranties
The Service is provided "as is" and "as available". We do not warrant that access will be uninterrupted, timely or error-free, that defects will be corrected, or that our sites or files will be free of harmful components. Hosting, payment and email are provided by third parties, and outages happen.
The course teaches ideas and exercises. It guarantees no outcomes. We make no promise that you will feel calmer, perform better, hit a goal or achieve any other particular result — and, as our own FAQ says, be wary of anyone who promises that.
To the extent permitted by law, we exclude implied warranties, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Nothing here affects any warranty or right that the law does not let us exclude.
16. Limitation of liability
To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or loss of goodwill, arising out of or connected with the Service.
Our total liability to you for all claims arising out of or connected with these Terms or the Service is limited to the greater of (i) the amounts you paid us in the twelve months before the claim, or (ii) US$50.
That limit and that exclusion do not apply to, and we do not exclude or limit our liability for:
- Fraud or fraudulent misrepresentation;
- Death or personal injury caused by our negligence;
- Our gross negligence or wilful misconduct; or
- Anything else that cannot lawfully be excluded or limited.
17. Indemnity
You agree to cover our reasonable losses, costs and legal fees arising from a third-party claim caused by your breach of these Terms or your unlawful use of the Service. That is the whole of this obligation — it does not extend to claims caused by our own acts or omissions, and we will tell you promptly about any claim we want covered and let you take part in handling it.
18. Governing law and disputes
These Terms are governed by the laws of Texas, without regard to its conflict-of-laws rules. The state and federal courts located in Texas have jurisdiction over any dispute, subject to clause 19.
Before that: email hello@redheroz.com and describe the problem. Most things are fixable in a single message, and we would rather fix it than argue about it. Either of us may also bring a claim in a small-claims court that has jurisdiction, and nothing in this clause stops that.
There is no arbitration clause and no class-action waiver in these Terms. We have not asked you to give up your right to go to court or to join with others.
19. Your consumer rights
Nothing in these Terms limits or excludes any right you have as a consumer that cannot be limited or excluded by law. If you are a consumer resident outside the United States, our choice of Texas law does not deprive you of the protection of mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your country of residence.
20. General
Doing this by email
Everything we send you — receipts, your course invite, password resets, notices about your account, and notices about changes to these Terms — is delivered by email. By buying from us or holding an account, you agree to receive those records and notices electronically, and you confirm you can open and keep them. If you would rather have something on paper, or you want to stop receiving records electronically, email hello@redheroz.com — but note that we deliver the course itself online, so withdrawing that agreement will end your access under clause 7.
Changes to these Terms
We may change these Terms for future purchases and for continued general use of our sites. The version and effective date at the top of this page will change, and the previous version keeps governing courses bought under it, as set out in clause 2. If a change is significant and you hold an account, we will email the address on your account.
Assignment
You may not transfer your rights or obligations under these Terms to anyone else. We may transfer ours to a successor in connection with a merger, reorganisation, or a sale of all or part of our business or assets, provided the successor is bound by these Terms, including the lifetime-access commitments in clause 7.
Severability
If any part of these Terms is found unenforceable, that part is limited or removed to the minimum extent necessary and the rest stays in force.
Entire agreement
These Terms, together with the documents linked in clause 1, are the whole agreement between us about the Service, and replace any earlier understanding on the same subject. Nothing in this section limits liability for fraudulent misrepresentation.
Notices
We send notices to the email address on your account or the one you used at checkout, so keep it current. You send notices to hello@redheroz.com, or to the postal address below.
No waiver
If we do not enforce a term straight away, we have not given it up.
Contact
- Red Heroz Corp
- 5900 Balcones Dr, Suite 100, Austin, TX 78731
- hello@redheroz.com
Email is the fastest way to reach us, and it reaches a person.